Kc9d respects and protects the privacy of every member. This document clearly explains how we collect, store, use, and protect your personal information when you use our platform.
Six data protection principles that form the foundation of how kc9d handles members' personal information.
All data transmitted between your device and kc9d servers is protected using 256-bit SSL encryption. This ensures your information cannot be intercepted or read by any third party while in transit.
Personal data is stored on servers protected by multi-layered access controls. Only authorised personnel may access member information, and every access is logged for audit purposes.
Kc9d has never and will never sell, rent, or share members' personal information with third parties for marketing purposes without your explicit consent. Your data belongs to you – not to us as a business asset.
You have the right to access, correct, or request deletion of your personal data at any time. All requests are processed by the kc9d data protection team within the stipulated timeframe.
The kc9d privacy policy is developed in accordance with the provisions of the Malaysia Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards to ensure your rights are upheld.
You can manage your marketing communication settings at any time through your kc9d account. Choose the types of notifications you wish to receive – email, SMS, or in-app notifications.
Kc9d ("we", "us", or "Platform") is committed to protecting the privacy and security of the personal information of every member who registers and uses our services. This Privacy Policy explains in detail our practices for collecting, processing, storing, and protecting your personal data.
This document is drawn up in accordance with Malaysia Personal Data Protection Act 2010 (PDPA) and international data protection standards. By registering or using the kc9d Platform, you agree to the data protection practices described in this policy.
Kc9d appoints a Data Protection Officer (DPO) responsible for overseeing compliance with this privacy policy and addressing any data protection enquiries from members.
Kc9d collects various types of information depending on how you interact with our Platform. In general, the information collected falls into three main categories:
| Data Category | Example Information | Status |
|---|---|---|
| Personal Identification Data | Full name, date of birth, identity card number, passport | Mandatory |
| Contact Data | Email address, phone number, residential address | Mandatory |
| Financial Data | Bank account details, deposit and withdrawal transaction history | Mandatory |
| Platform Activity Data | Game history, betting records, login activity | Automatic |
| Technical Data | IP address, device type, web browser, operating system | Automatic |
| Preference Data | Language preferences, notification settings, support feedback | Preferences |
Flagged data Mandatory is required for KYC identity verification and financial transaction processing. Without this data, we are unable to provide you with the full service.
Kc9d collects personal information through several different methods:
Kc9d uses collected personal information solely for legitimate purposes related to the provision of Platform services. The primary uses of your data are as follows:
Kc9d does not use your data for any purpose other than those stated above without first obtaining your explicit consent.
Kc9d does not sell or rent your personal data to third parties. However, there are limited situations where we need to share certain information:
All third parties with access to your data are bound by comprehensive data protection agreements and are regularly audited by kc9d.
Kc9d invests seriously in cybersecurity infrastructure to ensure your data remains protected at all times. The key security measures we implement are:
While kc9d takes all reasonable steps to protect your data, no security system is entirely risk-free. You also play an important role in keeping your account secure by using a strong password and not sharing it with anyone.
Kc9d retains your personal data for as long as necessary to fulfil the purpose of collection and meet legal obligations. General data retention guidelines are as follows:
| Data Type | Retention Period |
|---|---|
| Active account identification data | For the duration the account is active + 5 years after closure |
| Financial transaction records | 7 years (PDPA & financial legislation requirements) |
| KYC records & verification documents | 5 years after account closure |
| Support communication logs | 2 years from the date of communication |
| Technical activity log data | 90 rolling days |
| Marketing data (if consented) | Until you withdraw consent |
Once the retention period expires, data will be securely deleted or anonymised using procedures that comply with data security standards.
The kc9d Platform uses cookies and similar tracking technologies to enhance the user experience and ensure the Platform functions properly. We use several types of cookies:
You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality of some sections of the kc9d Platform.
Under the Malaysia Personal Data Protection Act 2010, you have certain rights regarding your personal data held by kc9d. We fully respect and facilitate the exercise of these rights.
Request a copy of all personal data we hold about you. We will provide a readable copy within 14 working days.
Request correction of inaccurate or incomplete data. Changes will be updated in your account once any required verification is complete.
Request deletion of your data under certain circumstances. Please note that data required by law may not be eligible for deletion.
Request that we restrict the processing of your data in certain situations while a complaint or dispute is being resolved.
Request a copy of your data in a structured, machine-readable format for transfer to another service provider if you wish.
Object to the processing of your data for specific purposes such as direct marketing. You may withdraw your marketing consent at any time.
To exercise any of the above rights, contact the kc9d Data Protection team via live chat on the Platform or our support email. kc9d will respond to all requests within 14 business days. In complex cases, this period may be extended up to 30 days with notice to you.
The kc9d Platform is exclusively for individuals aged 18 and above. kc9d does not knowingly collect or process personal data of children under the age of 18.
If we discover that data from a minor has been collected inadvertently, it will be deleted immediately and the account in question will be suspended for further investigation. Parents or guardians with concerns about their child's use of the Platform are encouraged to contact us right away.
Kc9d reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the technologies we use. Any significant amendments will be communicated to you via:
The date of the latest amendment is always displayed at the top of this document. Continued use of the Platform after any amendment takes effect constitutes your acceptance of the updated terms.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how kc9d handles your personal data, we encourage you to contact us directly.
You can also reach us via live chat on the kc9d Platform, available 24 hours a day, 7 days a week. Our team will promptly direct your privacy enquiries to the relevant officer.
If you are not satisfied with our response, you have the right to file a complaint with Department of Personal Data Protection Malaysia or the relevant authority in the jurisdiction where you reside.
Your privacy and data security are our top priority. Register now and enjoy a gaming experience on a platform that truly respects your privacy rights.